Florence Santa Maria Novella Railway Station1400 ft
Bus
Bus stop400 ft
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Parking
EUR 60 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Paid shuttle service
Valet parking
Room service
Housekeeping
Laundry
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Location
Via Panzani 17,
Florence,
Italy,
50123,
Tuscany
Map view
street view
Via Panzani 17,
Florence,
Italy,
50123,
Tuscany
City landmarks
Museum
Gallerie Degli Uffizi
3400 ft
Bridge
Ponte Vecchio
2600 ft
Church
Cathedral of Santa Maria del Fiore
2100 ft
Museum
Galleria dell'Accademia
3300 ft
Square
Piazzale Michelangelo
1.5
mi
Square
Piazza della Signoria
2900 ft
Museum
Palazzo Vecchio
2900 ft
Museum
Pitti Palace
4000 ft
Church
Basilica of Santa Croce in Florence
5100 ft
Piazza Dei Pitti 1
The Boboli Gardens
5000 ft
Market
Mercato Centrale
2600 ft
Museum
Bargello National Museum
3100 ft
Museum
San Marco Museum
3500 ft
Museum
Museo Galileo
3700 ft
Church
Ognissanti Church
2300 ft
Church
Church and Museum of Orsanmichele
2300 ft
Church
Brunelleschi's Dome
2100 ft
Museum
Leonardo da Vinci Interactive Museum
2800 ft
Piazza della Signoria
Loggia dei Lanzi
2900 ft
Church
Basilica of San Lorenzo
3900 ft
Nearby
Square
Piazza del Duomo
1800 ft
Landmark
Campanile di Giotto
1800 ft
Church
Basilica of Santa Maria Novella
1000 ft
Museum
Strozzi Palace
1600 ft
Museum
Riccardi Medici Palace
1800 ft
Museum
Museum of Opera of Saint Maria of Fiore
1900 ft
Church
Battistero di San Giovanni
1500 ft
Square
Piazza della Repubblica
1800 ft
Museum
Medici Chapel
1200 ft
Restaurants
Ristorante Giglio Rosso
300 ft
Via Panzani 35/R
Trattoria Za Za
1700 ft
26r Piazza del Mercato Centrale
Chianineria Trattoria dall'Oste
1400 ft
Via De' Cerchi 40/R Via Alamanni 3/5 R Firenze
Ristorante Palazzo Gaddi
400 ft
Via del Giglio 11
Vincanto Ristorante
700 ft
Piazza di Santa Maria Novella 29 Rosso
Trattoria La Madia
500 ft
14 Via del Giglio
Ristorante Lorenzo de' Medici
600 ft
Via del Giglio
Guest Ratings & Reviews
Real Guest Experiences & Ratings
82%
enjoyed their stay & would return
Convenient location
Clean rooms
Limited storage
Dining options outside
8.2/10
Great
Rooms
6.9
Location
8.3
Service
6.8
Dining
6.3
Guest reviews
8.2/10
based on 10 reviews
2.5/5
based on 530 reviews
9.0
9.0/10 based on 220 reviews
#371 of 419 hotels in Florence based on Tripadvisor
Graham
United Kingdom,
April
2024
7.0/10
The hotel is conveniently located in the city center, near various historical sites and easily accessible to popular attractions. The rooms, although a good size, had a poorly fitting window overlooking the road. The service was friendly, but staff seemed to focus on cost-saving measures. The dining experience offered a reasonable buffet with fresh pastries and a variety of options, though the quality was sometimes below average. Despite the semi-dark ambiance throughout the hotel, the location remains a standout feature for those seeking proximity to key landmarks.
Rooms
7.0
The rooms, though on the small side, were of a good size and located on the second floor. The poorly fitting window overlooked the road.
Service
6.0
The service was fairly good and friendly. While staff were responsive in showing another room upon request, there were hints of cost-cutting efforts.
Location
9.0
The hotel's location is excellent, just a few blocks away from the Duomo and the Ponte Vecchio. It offers easy access to museums, train stations, restaurants, and historical sites.
Dining
7.0
The dining experience was a saving grace with a variety of offerings, including pastries, fruit, cereals, meats, and cheeses. However, some items tasted stale or below par.
Facilities
6.0
The facilities provided a reasonable buffet spread, but there were areas needing improvement to match the hotel's overall ambiance.
Danny
United Kingdom,
March
2024
6.8/10
The hotel offers clean and basic rooms with limited storage space but comfortable beds and essential amenities. The service is rushed but efficient, and the location is very convenient with some noise from the busy street. The dining options are satisfactory but outside the hotel. The facilities are adequate for a budget stay.
Rooms
7.0
The rooms were bare and basic but clean, with a double and a single bed featuring beautiful counterpanes. Essential amenities were provided, but storage space was limited.
Service
7.0
The service, though not overly friendly, was efficient and freed us in less than 10 minutes when needed.
Location
8.0
The location is very convenient, close to train and bus stations, historical sites, restaurants, and shops, making it easy to explore Florence on foot.
Dining
6.0
The dining options were outside the hotel and varied in quality. Meals were sufficient but not exceptional.
Facilities
6.0
The hotel offers basic facilities suitable for a budget stay.
Convenient location
Limited storage
Frank
United States,
January
2024
6.2/10
The hotel had its ups and downs. The rooms, although spacious, needed some fixing and better cleaning. The staff was friendly and accommodating. The location was central but a bit noisy due to the busy street. The dining experience had its highlights and disappointments. Overall, a mixed experience.
Rooms
6.0
The rooms were big, but they needed some fixing and better cleaning.
Service
7.0
The staff was friendly and welcoming, despite a few shortcomings in customer service.
Location
7.0
The central location was convenient for exploring, but the noise from the busy street was a downside.
Dining
5.0
The dining experience had both good and not so fresh options, offering a mix of experiences.
Facilities
6.0
The hotel had basic facilities, nothing exceptional but served the purpose.
Scott
United States,
January
2024
6.6/10
My stay at the hotel was overall pleasant. The location is fantastic, right between Duomo and SMN station, making it easy to explore the city. The rooms were cozy and well-equipped, but a bit small and dark. The service was friendly and efficient, although they could have been more proactive in asking about our stay. The dining experience was below average, lacking variety and freshness in the offerings. The facilities were decent, and the value for money was reasonable considering the prime location.
Rooms
7.0
The room on the 2nd floor was cozy and well-equipped with a double and single bed, LCD TV, and a spacious walk-in wardrobe.
Service
7.0
The staff was friendly and efficient, but they could have been more attentive to guest feedback.
Location
9.0
The hotel's location is excellent, close to major attractions, restaurants, and the train station.
Dining
5.0
The dining options were below average, with stale food and limited variety.
Facilities
6.0
The hotel's facilities were standard, offering the necessary amenities for a comfortable stay.
Great Location
Poor Dining
David
United States,
January
2024
7.6/10
My stay at this hotel was a mix of positives and negatives. The rooms were decent sized with nice views of the church of Santa Maria Novella, but some services were overpriced. The location was perfect for exploring Florence, and the dining experience was satisfactory although lacking variety.
Rooms
8.0
The rooms had great views of the church of Santa Maria Novella and were decently sized.
Service
7.0
The staff were very friendly and helpful, but some facilities were overpriced.
Location
9.0
The location was perfect for exploring Florence, with easy access to the historical center and the train station.
Dining
7.0
The dining experience was satisfactory, with a decent spread of breakfast options, although a bit limited.
Facilities
7.0
The hotel had necessary facilities but some were overpriced.
Jennifer
United States,
November
2023
7.6/10
Upon arrival, I was impressed by the size of the room, which I believe has the only balcony in the hotel, guaranteed to be the quietest available. The stay was pleasant overall, with some highs and lows in different aspects of the hotel.
Rooms
8.0
The room was spacious and quiet, perfect for a relaxing stay. The balcony added a nice touch to the experience.
Service
9.0
The service was outstanding and very helpful, especially in planning trips to other Tuscan towns. They were quite helpful during my stay.
Location
7.0
The location is second to none, being very convenient and close to both train and bus stations. However, it can get a bit noisy due to the busy street.
Dining
8.0
The breakfast selection was satisfying, providing a good start to each day with a variety of options including croissants, fresh fruit, and more.
Facilities
6.0
The facilities met my needs during the stay. However, some second-rate facilities are overpriced, impacting the overall value for money.
Spacious Rooms
Noisy Location
Steven
United Kingdom,
November
2023
6.2/10
I found the hotel to be a bit frenetic, but the rooms were well-equipped with pleasant furnishings and a reasonable-sized bathroom. However, they felt a bit cramped with limited storage space. The service was very helpful, eager to show us around, but there were some issues with delays in requests. The location was perfect, very close to the historical center and surrounded by nice restaurants, shops, and important landmarks. The dining experience was below average with stale options. Overall, it's acceptable for a budget stay but has room for improvement.
Rooms
7.0
The rooms are well equipped with pleasant furnishings and a reasonable-sized bathroom.
Service
6.0
The service was very helpful, eager to show us around, but there were delays in fulfilling requests.
Location
9.0
The location is perfect, very close to the historical center and surrounded by nice restaurants and shops.
Dining
5.0
The dining experience was below average with stale options.
Facilities
5.0
The facilities were average.
Andrew
United Kingdom,
November
2023
5.6/10
The hotel's rooms had wooden floors, giving a cleaner look compared to the old carpeted corridors. Unfortunately, the rooms felt hot like saunas despite active air conditioning that did not cool effectively. The view was of the back side of buildings with trash outside, and the carpet seemed outdated and worn. The service was inconsistent but had moments of kindness. The location was convenient near key attractions but lacked a welcoming atmosphere. The dining had some good options but was not extensive. Overall, the hotel had its ups and downs.
Rooms
5.0
The rooms were small, dark, and somewhat outdated with a questionable choice of carpet material.
Service
6.0
The service varied from kind to rude, making the experience unpredictable.
Location
7.0
The hotel's location was convenient but lacked a welcoming atmosphere.
Dining
6.0
The dining experience offered some good options but lacked variety.
Facilities
5.0
The hotel lacked notable facilities that stood out during the stay.
John
United Kingdom,
August
2023
7.8/10
I found the hotel's location to be excellent, just a few steps from the train and tram stations, right in the center of town. The rooms were quite small but quite adequate. The service, from cleaners to management, was cordial and helpful. The dining experience was this hotel's saving grace, with numerous fresh pastries, rolls, fruits, and more offered unlimited. However, the lighting in the hotel was quite dim, possibly to conceal its aging decor.
Rooms
7.0
The rooms were quite small but quite adequate.
Service
8.0
The service from cleaners to management was cordial and helpful.
Location
9.0
The hotel's location is excellent, just a few steps from the train and tram stations, right in the center of town.
Dining
8.0
The dining experience was this hotel's saving grace, offering numerous fresh pastries, rolls, fruits, and more, unlimited.
Facilities
7.0
The facilities were adequate for my needs.
Steven
United States,
June
2023
7.0/10
The hotel is situated in a prime location, near the historical center and train station, making it convenient for exploring Florence. The rooms, while functional, vary in size and view quality. The service ranges from somewhat helpful to rude, with mixed experiences. The dining options are plentiful, especially the breakfast spreads. Overall, the hotel offers a central location with some room for improvement in service quality.
Rooms
7.0
The rooms are functional, although sizes differ, and the views vary from the SMN bell tower to an enclosed courtyard. Some rooms face a busy road but have double-glazed windows for noise insulation.
Service
5.0
The service quality varies from helpful to rude, with inconsistent experiences reported by guests. Some aspects like room complaints handling are lacking.
Location
9.0
The hotel's location near the main railway station and close to key attractions like the Dome and museums is a major plus for easy exploration of Florence.
Dining
8.0
The hotel's dining options, particularly the breakfast offerings, are varied and abundant, featuring pastries, fruit, cereals, meats, and cheeses, favored by many guests.
Facilities
6.0
The hotel offers adequate facilities, with some positive aspects like a close proximity to transportation hubs, but there is room for improvement in service quality and room sizes.
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